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Training - Executive Education

The Edcomm Group

21 Penn Plaza

Suite 1010

New York, NY 10001

888-433-2666

THE EDCOMM ADVANTAGE - The Edcomm Group specializes in training and education for the banking and financial services community. Our 20 years of experience is your assurance that we understand the culture, regulations and complexities of the banking industry. To learn all about programs offered to the banking industry, please visit Banker's Academy at www.bankersacademy.com.

The Edcomm Group was founded in 1987 by Dr. Linda Eagle and Clifford Brody with the mission to provide creative and innovative education and communication consulting solutions. Linda and Cliff first joined forces in 1982 as they spearheaded the establishment of Arthur Andersen's Training and Documentation consulting practice. The systems orientation, combined with an emphasis on strict project management, gained from the days in Big-8 consulting remains strong at Edcomm.

At Edcomm, however, blue suits have been joined by blue jeans. With the combination of these talents, The Edcomm Group can offer the best of both worlds - a consultant who understands the bottom-line of business objectives and can meet it with unique, cutting-edge solutions.

The Edcomm Group is a 20-year old multimedia training company specializing in the banking industry. The Edcomm Group offers programs such as Compliance, Teller, BSA, AML, EEO, Sexual Harassment,Elder Financial Abuse,Bank Risk,Credit Risk Management,Fraud Prevention, Security, Ethics, OSHA, Lending,Sales & Service,System Simulations,Retail Systems,System Conversions,Leadership & Operations Management. To learn more, please contact Dr. Linda Eagle, President of The Edcomm Group, at 888-433-2666 or linda.eagle@edcomm.com, and visit us on the web at www.bankersacademy.com.

Product Information

Internationally Recognized Banking Training and Education.

By incorporating both traditional classroom and online learningour educational programs translate theory into real banking skills and solutions.

ANALYSIS : "Problem Solving & Decision Making"
One-day session guaranteed to result in effective solutions to even the most difficult problems.

ATM : "ATM Operations Excellence"
An online training program covering all operational aspects of your ATM machines.

CALL CENTER : "Call Center Skills"
A hands-on workshop that will make your call center reps the best they can be.

CODE OF CONDUCT : "Rules of the Road"
A critical program that takes the guesswork out of ethics by focusing on policy, employee behavior, and appropriate handling of code of conduct dilemmas in the workplace.

COMMUNICATION : "Communicate, Communicate, Communicate"
A two-day workshop. It should be delivered on successive days. Each day is eight hours with a one-hour lunch break and four fifteen-minute mini-breaks.

COMMUNITY BANKING : "Community Banking Excellence"
A Training Program That Will Teach Skills And Professionalism To All Bank Employees.

COMPLIANCE : "California Sexual Harassment"
A computer-based self-study training program on sexual harassment and discrimination that meets all the requirements of the new California law.

COMPLIANCE : "Focus on BSA & AML"
A complete solution to support your BSA & AML training needs.

COMPLIANCE : "Focus on Compliance"
A complete education and documentation solution to support your compliance efforts.

COMPLIANCE : "Focus on HR Compliance"
A training solution that will teach all employees HR sensitive laws and regulations.

CUSTOMER SERVICE : "Serving Your Customer"
A two-day program that will immediately improve the customer experience.

EEO : "Achieving a Fair and Respectful Environment"
A vital program to reduce the liability and risk to your organization while improving the motivation and productivity of your people.

FRAUD PREVENTION : "Fraud Prevention"
A vital program that will teach the skills and knowledge to decrease risk and prevent fraud.

HSA Training : "Focus On Health Savings Accounts"
Quickly Train Employees To Sell And Service Health Savings Accounts.

LEADERSHIP : "Sharing the Vision"
A two-day workshop. It should be delivered on successive days. Each day is eight hours with a one-hour lunch break and four fifteen-minute mini-breaks.

LENDING : "Focus on Consumer Lending"
A vital program that will teach lenders to decrease risk and optimize reward.

MANAGING OPERATIONS : "Managing Banking Operations for Productivity & Quality"
A three-day course. It can be delivered on successive days, or one day a week for three weeks. Each day is eight hours with a one-hour lunch break and four fifteen-minute mini-breaks.

MORTGAGE FRAUD : "Focus On Mortgage Fraud"
A vital program that will teach mortgage lenders how to decrease risk and prevent fraud.

ORIENTATION : "World of Banking"
An informative, self-paced, multimedia overview of the banking industry.

OSHA : "Workplace Safety"
An eLearning course that promotes workplace safety and employee wellness by addressing everything from hazardous materials to ergonomics in an enjoyable, motivational program.

PLATFORM TRAINING : "Achieving Platform Excellence"
A dynamic training program that will improve your branches overnight.

PROCUREMENT : "Conflicts of Interest"
An eLearning program that teaches what is acceptable, what is not acceptable, and most importantly how to handle the gray areas in between.

PROJECT MANAGEMENT : "Enterprise Project Management for Bankers"
A two-day workshop. It should be delivered on successive days. Each day is eight hours with a one-hour lunch break and four fifteen-minute mini-breaks.

PROJECT MANAGEMENT : "Project Management for Bankers"
A two-day workshop. It should be delivered on successive days. Each day is eight hours with a one-hour lunch break and four fifteen-minute mini-breaks.

RISK MANAGEMENT : "Focus on Risk Management"
A vital course that addresses the realities of risk management by teaching that risk can never be eliminated, but must always be managed with appropriate methods, tools and processes.

SALES : "Sales and Service Excellence"
A comprehensive course that focuses on the knowledge and skills needed to provide outstanding service to your customers while maximizing sales opportunities.

SECURITY : "Branch Security Excellence"
Training for every employee at every branch that will dramatically increase safety and security.

SYSTEM SIMULATION TRAINING : BAS
A comprehensive program to quickly train employees on your BAS system.

SYSTEM SIMULATION TRAINING : Getronics
A comprehensive program to quickly train employees on your Getronics system.

SYSTEM SIMULATION TRAINING : S1
A comprehensive program to quickly train employees on your S1 system.

SYSTEM SIMULATION TRAINING : "The Road to Conversion"
System Simulation Training (SST) is a powerful training methodology that can quickly get your employees up to speed on any system, even before the system is fully ready.

SYSTEM SIMULATION TRAINING : TouchPoint
A comprehensive program to quickly train employees on your TouchPoint system.

TELLER TRAINING : "Achieving Teller Excellence"
A training program that will teach skills and professionalism to new tellers.

Press Releases

ABA Approves Banker's Academy For Continuing Education Credits For CRCM Compliance Certificatio

Banker's Academy Compliance and Teller Training Updated for Bailout Plan

The Edcomm Group Banker's Academy Launches Free Global Anti Money Laundering (AML) Training

Edcomm Banker's Academy Helps Banks Allay Customer Fears

Banco Internacional de Costa Rica Deploys Edcomm Banker's Academy Banking Compliance Training In Spanish

Edcomm Banker's Academy Deploys Customized System Simulation Training For Comerica

NetSpend Deploys MSB Compliance Training From Edcomm's Banker's Academy

Edcomm's Banker's Academy Meets With Path Solutions To Discuss Islamic Banking Training

The Edcomm Group's Banker's Academy Invited To Teach At CIMB, The Largest Bank In Malaysia

Edcomm's Banker's Academy BSA/AML Compliance Training - In Compliance And Ahead Of The Curve

Edcomm's Banker's Academy Passes 1,000,000 Mark For eLearning Students Trained